Frequently Asked Questions

Yes, we offer free premium shipping because we value our customers and want to provide the best possible service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering the tracking number you received on the “Track Your Order” page. After entering the number and clicking “Track,” you’ll be able to view the shipment status.

Yes, once your order is complete, you will receive a confirmation email. If you don't see it, please contact our customer service team, we'll be happy to help.

Email: info@byrosewick.com

You can pay securely using the following payment methods: Credit card, Visa, Mastercard, Apple Pay, Google Pay, Maestro, Amex and Shop Pay.

Each product page includes a detailed size chart to help you find your perfect fit.

If you’re in between sizes, we generally recommend sizing up for the most comfortable fit.

Each piece begins as a sketch at our worktable, where we spend time shaping ideas, choosing fabrics, and refining every detail. Once a design feels just right, it moves into careful production to bring the piece to life.

Before any item is sent out, we make sure it reflects the quality and thought we put into every design. It’s our way of ensuring that every Rosewick Melbourne piece carries the care, creativity, and attention we started this brand with.

Contact us

Do you have a question? Our team will be happy to help you: send us a message using the form below.

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